Itasha Coffee

Where do you source your coffee beans?
All of our coffee, unless otherwise stated, is sourced from various regions of South America. We do our best to provide a consistently high quality experience, while still maintaining an eco-friendly supply.

How do you flavor your coffees?
We use naturally flavored oil add to our coffee beans , and are proud of our environmentally friendly roasting and flavoring.

How many calories and how much sugar does your coffee contain?
We use natural coffee and flavoring products that contain zero added sugar or calories! You can rest assured that our flavored coffees will contain only whatever wonderful creamers you have!

Does your coffee contain nuts, dairy, or gluten? Any other of the major allergens?
We do not directly add nuts, dairy, or gluten into any of our flavored roasts, unless specified on the product page. However, our roasts are produced in an environment that may contain nuts, dairy, gluten, and other allergens and may come into contact with these allergens.

Please reach out to us directly with any questions or concerns, and we'd love to see how we can accommodate you and ensure a wonderful experience.

Can I sample your coffees?
Yep! Order a sample pack from our website, and we'll send you the flavors of your choice for only the cost of shipping! Plus, we'll even include some basic instructions with your coffee to get you started!

How do I adjust the strength of my coffee & the flavor?
Simply add more coffee! We recommend starting with around two tablespoons of coffee per six ounces of water, and then adjusting this ratio based on your preferred coffee strength.

What brew method is best for your coffees?
The one that you prefer! Genuinely, we've tried our coffee using a variety of methods and have found that everyone will find the perfect balance between practically and flavor that works for them. Try a cold-brew method for a low acidity roast, or an espresso-machine for the perfect blueberry latte!

At our events, we use a drip-pot and believe this to be the perfect starting place for our roasts.

I tried your coffee at a convention, how do I replicate it?
We use a general-use drip coffee maker and natural spring water for brewing the coffee at conventions. To top it off, our creamer of choice is a sweet cream that you can make at home using simple ingredients! Or, sneak over to the store and buy some, we won't judge.

For a 12-cup pot of coffee, we use 8 tablespoons of medium ground coffee.

If you have any issues, please feel free to reach out!

Where are you based & ship from?
We're based out of and fufill our orders out of Chicago, Illinois. We do not have a public shop, but are actively working on expanding our business and hope you can find us at a local convention!

When do I receive my order?
Our coffee is prepared and packaged to-order and usually ships within a week of placing your order. However, there are situations where orders may take two or three weeks to ship due to our convention schedule, unusual order volumes, or other situations. We'll do our best to communicate if these occur, and you can always check the "ship-by" date in your order confirmation for our estimated shipping date.

When will I receive my order confirmation?
Once your order has been placed, order confirmation is usually immediately sent out. If you do not see your order confirmation, please check your spam folder and allow 24 hours to pass. If you still have not received your order confirmation, please contact us through our Contact Us page, and we'll assist you.

What are the requirements for applying to be an affiliate?
We do not have any set requirements for applying. We recommend that creators have an active and existing community, or an upcoming debut with a set date.

Creators of all types are encouraged to apply. Including Vtubers, 18+ creators, and artists.

What is the difference between the affiliate and partner programs?
All of our content creators start as affiliates. This is an important stepping stone for them to introduce our brand to their communities, and to build a strong connection between our brands. Our affiliates still enjoy perks like Meet & Greets at events across the USA, special events exclusively for our affiliates, opportunities to be part of our merchandise & products, and more.

Partners represent the next step in an affiliates journey. Affiliates with a strong community connection can apply for the ability to be a partner to enjoy increased perks like: additional giveaway opportunities for their communities, enhanced collaborations between our brands, and more.

Headliners are the highest level of partnership avaliable to our affiliates, and have a strong existing audience with a connection to our community.

How do affiliates get their own flavor?
We periodically open affiliate opportunities for creators interested in developing custom coffee flavors in collaboration with us.

Each flavor is crafted hand-in-hand with our chosen affiliates—from the roast and flavor profile to the artwork and design. We love incorporating these collabs into major moments like upcoming debuts or special events, and may even dedicate a featured month in our Coffee Club to highlight their creation.

Can I work with other brands while being an affiliate of Itasha Coffee?
Itasha Coffee’s affiliate program includes an exclusivity clause to protect the integrity of our brand and our partners.

This clause applies specifically to caffeinated beverages that directly compete with our core offerings, which includes other coffee companies. However, brands that offer energy supplement powders (such as gamer-focused drinks) are not considered competitors and are permitted under our guidelines.

If you're unsure whether a particular brand qualifies, feel free to join our Discord and open a support ticket, or email us at Contact@ItashaCoffee.com.
You can also view our full affiliate guidelines [CLICK HERE]!